Terms of Service


Prices are subject to change because foreign currencies and precious metals markets fluctuate daily. This means that prices for precious metal beads, findings, and other components fluctuate daily as well. Although our prices reflect both metal content and manufacturing labour costs, the price fluctuations apply mainly to the metal content.

Sterling Silver

Real sterling silver changes colour over time. Sterling silver is 92.5% pure silver and the other 7.5% is an alloy. The alloy can oxidize when in contact with your skin or with the air. Therefore, the alloy component can discolour and/or tarnish, turning your sterling silver brownish (tarnished) or grey-black (oxidized). But, with a quick wipe with a silver polish soft cloth, it looks as good as when it was first manufactured.


Gold is pure 24 carat gold. Yellow gold is still today the most popular colour, but gold is available in a diverse colour palettes.

White gold is created through alloying pure gold with white metals such as palladium or silver. It is usually rhodium plated to create a harder surface and to give it brighter shine. White gold has become an amazing choice for wedding bands.

Rose gold is created with inclusion of copper resulting in the a soft pink look.

Dimensions and Weights

Dimensions and weights of handcrafted products are approximate, because they will always vary slightly in size, shape, pattern, and weight.

Out of Stock/Backorders

We do not allow backorders for our products.

Custom Designs

1.  Custom Designed Molds

Orders for custom designed molds are always welcome. We gladly provide customized molds and stamping service from your own design so you can create your very unique findings or other components to finish your jewelry creation. We require full payment for custom orders and you may expect your order to take four weeks to complete. Please view our Custom Designed Molds page that explains the process and information you need to provide.

2.  Custom Made Designs

Orders for custom made designs are always welcome. We gladly provide a custom made design service that allow you to create custom made jewellery to your design specifications with no minimum quantity required. We require full payment for custom orders and lead time for completion is between 12-15 business days. Please view our Custom Made Designs page that provide specific details and explains the process and information you need to provide.


Shipping prices are subject to change. Our primary shipping carrier is Canada Post and we use flat rate shipping. We also use the ChitChat agent carrier for international shipping. Please view our Shipping Information page that provides the specific shipping details.

Refunds, Returns & Exchanges

We want you to be completely satisfied with your products and orders. Please view our After Sales Services for details.


SilviaFindings offers a generous wholesale program. All we require is your business related information to open a wholesale account. As a wholesale member, to take advantage of our wholesale pricing, for sterling silver you must order a minimum of $150.00 (based on wholesale unit price) per order and for gold you must order a minimum of $500.00 (based on wholesale unit price) per order. Please view our Wholesale Program that explains the process and information you need to provide.